Month: December 2003

Smart Documents: Now There’s A Good Idea!

The need to create smart documents was the focus of the keynote presentation at this year’s XML USA Conference. Keynote presenters Jon Udell of InfoWorld and Shantanu Narayen of Adobe Systems discussed the importance of creating intelligent XML documents that add real world business value, while acknowledging some of the obstacles preventing widespread adoption. According to a report from—Intelligent Documents Headline XML 2003—Jon Udell “spoke of the importance of context in everyday communication. He noted that the most prevalent forms of business communication, email and instant messaging, tended to preserve the least context. It was a shame to...

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The Results Are In—Metri-Mark 2003 Documentation Manager’s Survey

Metri-Mark, a marketing research and consulting firm, recently released the results of their 2003 Documentation Manager’s Survey. Here’s a summary: More than half of the respondents say they work in the “high tech” industry (51.8%) and are most concerned about the “quality” (34.2%) and the “accuracy”(35.6%) of the content they create. No big surprises there! They say their bosses don’t include them as early in the development process as they should— sometimes (47.3%) or never (20.2%)—but, that’s okay because they feel appreciated (51.8%) and are fairly compensated (47.7%). A third of the repsondents say they make an annual salary of...

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