Comments on: Structured Blogging Plus DITA – Authoring Online Help Without A HAT http://thecontentwrangler.com/2006/04/10/structured_blogging_plus_dita_authoring_online_help_without_a_hat/ Content is a business asset worthy of being managed Fri, 18 May 2012 01:51:49 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Tom Johnson http://thecontentwrangler.com/2006/04/10/structured_blogging_plus_dita_authoring_online_help_without_a_hat/comment-page-1/#comment-4 Tom Johnson Tue, 18 Apr 2006 01:47:39 +0000 http://localhost:8888/ee/?p=760#comment-4 <p>I remember you telling me about this idea several months ago, when we first started the Suncoast blog. While you didn’t explicitly mention it in your post, I assume that users would be able to contribute to the help file? If so, it might be a little difficult to maintain a crystal clear organization of content. However, I would gladly trade clarity of organization for completeness of topics. Users mostly search for help content anyway. </p> <p> What progress have the structured bloggers made in producing several help templates? I am eager to try some of these out. </p> <p> I know the Wordpress documentation is powered by user contributers to a wiki. It’s hard to find out the information I need, but after a few searches it usually turns up. </p> <p> The help blog would definitely mark a major turning point in user help. <br /> </p> I remember you telling me about this idea several months ago, when we first started the Suncoast blog. While you didn’t explicitly mention it in your post, I assume that users would be able to contribute to the help file? If so, it might be a little difficult to maintain a crystal clear organization of content. However, I would gladly trade clarity of organization for completeness of topics. Users mostly search for help content anyway.

What progress have the structured bloggers made in producing several help templates? I am eager to try some of these out.

I know the WordPress documentation is powered by user contributers to a wiki. It’s hard to find out the information I need, but after a few searches it usually turns up.

The help blog would definitely mark a major turning point in user help.

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