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At Target.com “Customer Service” Remains a Mystery

June 7, 2006
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Target.com is the online storefront for the popular discount brick-and-mortar retailer whose bullseye logo was recently deemed one of the most recognizable brands in the world. Unfortunately for online shoppers, finding a human being to assist you on the telephone at Target.com is next to impossible. A search of the “Help Center” for the term “customer service” yields less than desireable results. Advice to Target: Try making your toll-free customer support number available to your customers. Your customers “Expect More” and deserve it as well.

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