Astoria Software’s Move to DITA: An Interview with Chip Gettinger

August 8, 2006 Blog 1 Comment

In this exclusive interview, we asked Chip Gettinger, VP Services and Sales Support at Astoria Software, an XML content management software vendor, about his company’s experience moving to the Darwin Information Typing Architecture (DITA). Gettinger says of DITA, “It’s all about reducing the time, cost and risk associated with producing content.” Read the interview to learn how Astoria is using DITA to produce software manuals, online help and other deliverables. Download a copy of Calculating the Value of DITA to Your Organization, for tips on how to build a business Read the full article…

When to Wiki, When to Blog

August 6, 2006 Blog No Comments

In his monthly column for E-Content Magazine, Bob Doyle ends the confusion: a blog is for “the latest news” and a wiki is for “content that may be old but still good”. Read the article, it’ll all make sense to you then.

The Future of the Internet According to Tim Berners-Lee

August 4, 2006 Blog No Comments

In this PC World article, The Future of the Internet According to Tim Berners-Lee, Tim Dean writes: “It’s just a matter of time before people appreciate the potential of the semantic web… It’s like today’s World Wide Web, except instead of only being readable by humans, it also has meaning for machines, thus enabling them to bring their considerable data crunching might to our advantage. It essentially turns the web into one giant, interconnected database that we can query to our leisure.”

How to Write Engaging White Papers

August 3, 2006 Blog No Comments

In this article by Michael Stelzner, the white paper guru provides useful white paper writing tips and techniques. Stelzner says with a little forethought and careful craftsmanship, a white paper—even the most technical—can grab a reader and easily accomplish its goals.” The article provides lots of useful tips and techniques to help technical communicators create compelling white paper content and a link to a free downloadable chapter from his new book! Why White Papers? We in the technical writing community, especially those working for technology firms, have been well exposed Read the full article…

Pandora’s Jam Box: Internet Radio That Learns From You

August 1, 2006 Blog No Comments

How do you get millions of people to voluntarily tell you what they like and dislike and to help you categorize an entire library of content. Offer them something they want. That’s exactly what internet radio pioneer Pandora is doing, to the delight of listeners. Shortly after Tim Westergren founded of the Music Genome Project, an effort by a group of musicans and music-lovers “to capture the unique and magical musical identity of a song”, his friends would ask him to use his experience with the project to help them Read the full article…