Comments on: Hey AT&T! Buying Residential Telephone Service Shouldn’t Be This Hard http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/ Content is a business asset worthy of being managed Fri, 10 Feb 2012 16:31:44 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Lance Robert http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/comment-page-1/#comment-472 Lance Robert Mon, 23 Mar 2009 14:43:32 +0000 http://localhost:8888/ee/?p=293#comment-472 <p>Pretty sad!  Good thing AT&T;doesn’t do this for a living, isn’t it?  Oh, wait!  They do! </p> Pretty sad!  Good thing AT&T;doesn’t do this for a living, isn’t it?  Oh, wait!  They do!

]]> By: Robby Slaughter http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/comment-page-1/#comment-471 Robby Slaughter Fri, 13 Feb 2009 18:59:12 +0000 http://localhost:8888/ee/?p=293#comment-471 <p>Scott, this story warranted a post on our website. <br /> See: <a href="http://www.slaughterdevelopment.com/2009/02/13/for-sale-service-which-is-not-available/" rel="nofollow">http://www.slaughterdevelopment.com/2009/02/13/for-sale-service-which-is-not-available/</a> </p> Scott, this story warranted a post on our website.

See: http://www.slaughterdevelopment.com/2009/02/13/for-sale-service-which-is-not-available/

]]> By: David from dslreports.com http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/comment-page-1/#comment-470 David from dslreports.com Tue, 10 Feb 2009 20:25:35 +0000 http://localhost:8888/ee/?p=293#comment-470 <p>if you wish I can assist with the mystery. </p> <p> Thanks <br /> david </p> if you wish I can assist with the mystery.

Thanks

david

]]> By: Joe http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/comment-page-1/#comment-469 Joe Tue, 10 Feb 2009 02:13:10 +0000 http://localhost:8888/ee/?p=293#comment-469 <p>If you’ve got the time, take ‘em to small claims court.  Very good chance you won’t even have to set foot in the courtroom.  You can probably get a few months of free wireless service out of them as well. </p> If you’ve got the time, take ‘em to small claims court.  Very good chance you won’t even have to set foot in the courtroom.  You can probably get a few months of free wireless service out of them as well.

]]> By: J http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/comment-page-1/#comment-468 J Mon, 09 Feb 2009 23:13:38 +0000 http://localhost:8888/ee/?p=293#comment-468 <p>You really should call your state’s Public Service Commission (or Public Utilities Commission, or whatever they call it out there) and report this whole fiasco - especially the part about receiving a bill for a service they did not, and apparently could not provide.  That’s the sort of thing that many state PSC’s take a serious interest in, provided your state legislature didn’t drink the deregulation koolaid that the phone companies have been passing out for years, and strip your PSC of most of its regulatory authority.  It would be really interesting to hear what the PSC thinks about this! </p> You really should call your state’s Public Service Commission (or Public Utilities Commission, or whatever they call it out there) and report this whole fiasco – especially the part about receiving a bill for a service they did not, and apparently could not provide.  That’s the sort of thing that many state PSC’s take a serious interest in, provided your state legislature didn’t drink the deregulation koolaid that the phone companies have been passing out for years, and strip your PSC of most of its regulatory authority.  It would be really interesting to hear what the PSC thinks about this!

]]> By: slm http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/comment-page-1/#comment-467 slm Sun, 08 Feb 2009 13:44:34 +0000 http://localhost:8888/ee/?p=293#comment-467 <p>This should be on Consumerist.com. <br /> A sad waste of time for you, and imagine the morale of staff dealing with such a poorly designed system. </p> This should be on Consumerist.com.

A sad waste of time for you, and imagine the morale of staff dealing with such a poorly designed system.

]]> By: Lakym97 http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/comment-page-1/#comment-466 Lakym97 Wed, 28 Jan 2009 22:35:09 +0000 http://localhost:8888/ee/?p=293#comment-466 <p>Wow, that is an incredible story! </p> Wow, that is an incredible story!

]]> By: Janet Swisher http://thecontentwrangler.com/2009/01/27/hey_att_buying_residential_telephone_service_shouldnt_be_this_hard/comment-page-1/#comment-465 Janet Swisher Wed, 28 Jan 2009 21:38:10 +0000 http://localhost:8888/ee/?p=293#comment-465 <p>Someone I know, when he finds himself yelling into the phone at a customer service person, refers to this as “having an AT&T;moment”.  Probably not the kind of association they want for their brand, but they’ve created that “brand value” themselves. </p> <p> AT&T;Wireless and AT&T;(formerly SBC) are quite different companies, divided by a shared name. </p> Someone I know, when he finds himself yelling into the phone at a customer service person, refers to this as “having an AT&T;moment”.  Probably not the kind of association they want for their brand, but they’ve created that “brand value” themselves.

AT&T;Wireless and AT&T;(formerly SBC) are quite different companies, divided by a shared name.

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