Intelligent content guru (and the “Mother of Content Management”) Ann Rockley will be one of the featured presenters at Congility 2011, May 24-26 in Gatwick, UK. The theme of this year’s event is Content Integration: Leveraging Standards to Improve Customer Experience. Content strategist Noz Urbina talks to Ann about the need for content standards and a content strategy in order to create positive customer experiences.
About The Author
Known as The Content Wrangler, Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, and on any device. He writes regularly for business and content industry publications, is frequently selected as a featured presenter at content industry events, and serves on the faculty of the University of California, Berkeley, School of Information. Scott's message is clear: Content is a business asset worth managing efficiently and effectively. His firm, The Content Wrangler, exists to help content-heavy organizations adopt the tools, technologies, and techniques they need to connect content to customers.
April 9, 2012
June 18, 2015