I’m a content management strategist and social media choreographer with strengths in helping organizations improve the way they author, maintain, publish and archive their information assets. I help clients determine the best ways to efficiently manage their content lifecycles, including leveraging social media and networking technologies.
I’m also a presenter at content industry conferences and a founding member / former executive director of Content Management Professionals. And I co-produce several industry events including Web Content Chicago (www.webcontentconferences.com), Intelligent Content (www.intelligentcontentconference.com), and others.
The Content Wrangler is a popular destination for communication professionals seeking information about content management. But I also maintain several social networking sites The Content Wrangler Community on Facebook and The Content Wrangler Community on Linkedin, both of which support a global network of content professionals from around the world. I also have a very popular feed on Twitter.
As for my interests, I have experience in XML-based enterprise content management strategy, high tech marketing communications, business process analysis, technical writing and editing, crowd-sourcing, social networking, usability, content localization, and designing single source solutions. My formal journalism education, combined with 10 years as a technical writer, makes me a natural fit in organizations seeking to assure the content they provide to their customers is accurate and consistent everywhere it is used (write content once, use it often).