The following is an excerpt from The Language of Content Strategy, the first book in The Content Wrangler Content Strategy Series of books from XML Press (2014). What is Document Engineering? A methodology for specifying, designing, and deploying the digital documents needed to automate business processes and web services. Why is Document Engineering important? Using a systematic approach to modeling documents and the processes that use them ensures that documents make sense for the people and applications that use them. A systematic approach also makes documents more robust and adaptable when technology or business conditions change. Why does a technical communicator need to know...Read More
Author: Robert J. Glushko
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