A passion for learning is the most important qualification for an effective technical writer. You can become an ace technical writer by fine-tuning the way you learn. How you go about learning will make the difference between good results and great results. Focus on increasing your mastery in: Learning technology Writing Working with others Regardless of the country in which you are working, you can use these Seven Habits of Highly Effective Technical Writers as a guide to mastering technical writing excellence. 1. Don’t Take It Personally (learn) Great technical writers thrive on criticism. They understand that it enables them to...Read More
Information Development World 2017 Back by popular demand! The Content Wrangler and Content Rules will host Information Development World (IDW) this May 15-17, 2017 at the Quadrus Conference Center in Menlo Park, CA. Early bird pricing is in effect until March 31, 2017. Save $300USD when you register before then. IDW is an annual, intimate, three-day, laser-focused content conference designed to prepare you for the coming artificial intelligence revolution. We bring together — in the heart of Silicon Valley venture-capital land—an impressive roster of knowledgable content professionals—innovators, artists, scientists, engineers, academics, and business leaders—in one big room and take you...Read More
Creating documentation within an Agile team is both challenging and rewarding. Agile moves fast and emphasizes team collaboration. Many Agile evangelists think that being Agile means no documentation. The same amount of documentation is required in Agile. The difference is when and how that documentation is created. Consider the following tips. 1. Join Daily Stand-Ups A stand-up is a short meeting where the team reports on what they’ve done, what they plan to do, and anything preventing them from doing their work. If you’re not attending, you’ll quickly fall out of sync. When attending stand-ups: Focus on team...Read More
I’ve been reading up on artificial intelligence lately. AI, as it’s referred to, is a big topic with lots of exciting possibilities. Like many technology-inspired changes, the adoption of AI brings with it incredible promises for improvement. But, it also conjures up fear of impending disaster. “No, robots will not organize a digital insurrection and take over the planet—at least, not anytime soon,” says Michael Rosinski, CEO of Astoria Software. “But, AI will usher in dramatic and significant changes to the way we live, work, and play.” Rosinski’s right. Big change is coming. AI is already part of our daily lives. Fast...Read More
After ten years of accumulating stuff, I am in the middle of packing up our belongings and moving them out before we begin a major house renovation. It’s a pain that I am experiencing as I write this article. But, while moving a home can be a hassle, it isn’t as complicated as a digital content migration. That said, both types of moves can be made easier while also minimizing unexpected surprises—with careful content migration planning. Step 1: Start With A Discussion About Quality Two important facts about content migration planning: Each migration is unique. Size is an obvious...Read More
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