The demands of the digital landscape and a 21st-century audience are unforgiving. No one is searching Google for your advertisement. Most of the time, they aren’t searching for you nor for your company. More than likely, they are searching for an answer to a question. If you can provide a useful answer, they may peruse your website, social profile, and other content. They may not. It takes more than a single piece of magnificent content to build an audience. Today’s viral post is tomorrow’s forgotten moment in time. What’s the alternative to relying on big content “moments”? Incremental Steps...Read More
4 DITA Webinars: Wednesday, May 31, 2017 Featuring Amber Swope, Jenifer Schlotfeldt, Rob Hanna, Keith Schengili-Roberts, Mark Lewis, Joe Gelb, Yehudit Lindblom The Mini Virtual Summit on DITA Best Practices and Lessons Learned from the Trenches is a free, online educational event that provides strategies, tips, and lessons learned from technical communication practitioners. The Summit (brought to you by Precision Content) features four presentations on issues impacting organizations that have adopted—or are planning to adopt—the Darwin Information Typing Architecture. 8:00am PT/ 11:00am ET DITA Satisfaction Survey: Overcoming the BIG Challenges When Adopting DITA — Rob Hanna (Precision Content), Mark Lewis (Quark), and Keith...Read More
A passion for learning is the most important qualification for an effective technical writer. You can become an ace technical writer by fine-tuning the way you learn. How you go about learning will make the difference between good results and great results. Focus on increasing your mastery in: Learning technology Writing Working with others Regardless of the country in which you are working, you can use these Seven Habits of Highly Effective Technical Writers as a guide to mastering technical writing excellence. 1. Don’t Take It Personally (learn) Great technical writers thrive on criticism. They understand that it enables them to...Read More
Information Development World 2017 Back by popular demand! The Content Wrangler and Content Rules will host Information Development World (IDW) this May 15-17, 2017 at the Quadrus Conference Center in Menlo Park, CA. Early bird pricing is in effect until March 31, 2017. Save $300USD when you register before then. IDW is an annual, intimate, three-day, laser-focused content conference designed to prepare you for the coming artificial intelligence revolution. We bring together — in the heart of Silicon Valley venture-capital land—an impressive roster of knowledgable content professionals—innovators, artists, scientists, engineers, academics, and business leaders—in one big room and take you...Read More
Creating documentation within an Agile team is both challenging and rewarding. Agile moves fast and emphasizes team collaboration. Many Agile evangelists think that being Agile means no documentation. The same amount of documentation is required in Agile. The difference is when and how that documentation is created. Consider the following tips. 1. Join Daily Stand-Ups A stand-up is a short meeting where the team reports on what they’ve done, what they plan to do, and anything preventing them from doing their work. If you’re not attending, you’ll quickly fall out of sync. When attending stand-ups: Focus on team...Read More
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