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Tech Writers: Are You A Future Document Engineer?

July 29, 2006 Blog No Comments

In “Document Engineering: Analyzing and Designing Documents for Business Informatics and Web Services”, Robert Glushko and Tim McGrath write, “Practitioners of document engineering will most likely come from other disciplines from which document engineering was synthesized. The principles of document engineering seek to find a balance between technology and business, between process and information, between bottom-up and top-down thinking, and between concepts and implementation. Successful documents engineers,” the authors say, “will do the same.” Read my recent book review in the July 2006 The Rockley Bulletin. Then, put on your …

Managing IT As An Investment by Ken Moskowitz and Harris Kern

June 23, 2006 Blog No Comments

It’s no secret. To win at business, you must perform better than your competition. Better. Stronger. Faster. You get the picture. In “Managing IT as an Investment: Partnering for Success�, Ken Moskowitz and Harris Kern explore how changing the way you think about IT can help you develop solutions that exceed your strategic goals. To achieve the highest levels of profitability, the authors say, IT organizations must be well-tuned and in alignment with the goals of the enterprise to which they belong.

Structured FrameMaker (7.0): Introduction To Authoring

July 15, 2003 Blog No Comments

The folks at Scriptorium Press know Adobe FrameMaker 7.0. Even better, they know how to transfer their knowledge to others. Scriptorium�s Professional Training for Professional Communicators series of learning workbooks are an excellent learning tool for those interested in mastering the world of structured authoring using Adobe FrameMaker 7.0.

Managing Enterprise Content: A Unified Content Strategy

June 28, 2003 Blog No Comments

In “Managing Enterprise Content”, the authors, Ann Rockley, Pamela Kostur, and Steve Manning, make the case for their “Unified Content Strategy”—a practical and logical way of researching, planning, preparing, testing, implementing and selling content management across an enterprise. The lessons contained in this easy-to-read volume are not lost on smaller organizations, however; departments, small work groups, even individuals, will also benefit from learning innovative ways to effectively create, use and manage content.

Single Sourcing – Building Modular Documentation by Kurt Ament

June 17, 2003 Blog No Comments

Kurt Ament has hit the nail on the head! His latest effort, “Single Sourcing: Building Modular Documentation,” is a valuable reference for those of us who seek to save time, effort, and money by implementing a productive method of creating information once and reusing it often.