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Technical Communication 2012: Our Biggest Challenge Is Thinking Differently About Being Different

December 13, 2011 Blog 14 Comments

The field of technical communication is going through a period of significant change. Several of these changes are challenging traditional ideas about the role of technical communication — and technical communicators — something that makes the change-adverse in our industry nervous, to say the least. But, like it or not, change is taking place all around us. Organizations of all sizes are adopting new approaches to communicating with customers. Some are adopting structured information standards (think XML, DITA) and using component content management systems to help them dynamically deliver documentation …

Comics Can Make You A Better Communicator

January 8, 2010 Blog 9 Comments

By Alan J. Porter Do you read comics? Even if you don’t want to admit it, I bet you do. In fact, most people read at least something in comics form almost every day even if they are completely unaware of it. When I utter the word ‘comics’ most people immediately think of spandex clad superheroes, talking animals or a gang of perennial teenagers who never seem to graduate high-school. There is a common misconception that comics are a genre with a limited range. They aren’t. In fact they aren’t …