June 18, 2006, insurance giant AIG reported it lost personal identifying information on 970,000 of its consumers as a result of a burglary that occurred nearly three months prior. The company said it was slow to report the theft to authorities because it “didn’t want to inadvertently inform the thief that he had a computer with sensitive information on it.” AIG said the data loss included Social Security numbers and personal medical notations for those seeking supplemental catastrophic medical group coverage.
About The Author
Known affectionately as "The Content Wrangler," Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, and on any device. He writes regularly for business and content industry publications, is frequently selected as a featured presenter at content industry events, and served on the faculty of the University of California, Berkeley, School of Information. Scott's message is clear: Content is a business asset worth managing efficiently and effectively. His firm, The Content Wrangler, exists to help content-heavy organizations adopt the tools, technologies, and techniques they need to connect content to customers.
October 18, 2006
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