In Tech Writing in the Age of Open Source, Mark Rais, senior editor ReallyLinux.com explores “four core ways to use open source techniques and technologies to dramatically increase the effectiveness of any organization’s tech writing.” Rais waxes poetic on content, its consumers, the reader feedback loop, living documents, and more. He points out the importance of quantitative analysis to technical writing projects and explains how to employ the huge volume of useful data hidden in your organizations webserver log files. Additionally, Rais rallies against the “active voice” and other outdated ideologies that may play well in Peoria but will likely offend and anger those from other cultures.
About The Author
Known affectionately as "The Content Wrangler," Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, and on any device. He writes regularly for business and content industry publications, is frequently selected as a featured presenter at content industry events, and served on the faculty of the University of California, Berkeley, School of Information. Scott's message is clear: Content is a business asset worth managing efficiently and effectively. His firm, The Content Wrangler, exists to help content-heavy organizations adopt the tools, technologies, and techniques they need to connect content to customers.
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