“Wikis are weak because most do not employ standards-based technology and are clueless about today’s content management best practices like content reuse, modularity, structured writing, and information typing,” writes Bob Doyle in EContent. “Lack of standards means that every wiki uses a different markup language to create its special content like hyperlinks, bolded or other text styles, tables, etc.” But, Doyle warns, “If your corporate wiki is not as full as you would like, don’t blame the tool. Content and knowledge management have never been about tools and technology; they’re about people and processes.”
About The Author
Known affectionately as "The Content Wrangler," Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, and on any device. He writes regularly for business and content industry publications, is frequently selected as a featured presenter at content industry events, and served on the faculty of the University of California, Berkeley, School of Information. Scott's message is clear: Content is a business asset worth managing efficiently and effectively. His firm, The Content Wrangler, exists to help content-heavy organizations adopt the tools, technologies, and techniques they need to connect content to customers.
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