Blue Apron, a NY-based startup that delivers weekly pre-portioned ingredients and recipes to your home, is looking to hire both a customer experience strategy manager and a customer experience manager at its New York headquarters. Apply today.
About The Author
Known affectionately as "The Content Wrangler," Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, and on any device. He writes regularly for business and content industry publications, is frequently selected as a featured presenter at content industry events, and served on the faculty of the University of California, Berkeley, School of Information. Scott's message is clear: Content is a business asset worth managing efficiently and effectively. His firm, The Content Wrangler, exists to help content-heavy organizations adopt the tools, technologies, and techniques they need to connect content to customers.
August 10, 2003
Autodesk WikiHelp: A Socially-Enabled Support Community That’s Changing The Way Autodesk Helps Its Customers
October 25, 2011
January 29, 2010
February 4, 2016
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- How to fuel creativity in the workplace
- WHAT STORYTELLING MEANS TO VOICE AND TONE STRATEGY
- Viewpoint: Patient-focused Healthcare Information Requires an Omnichannel Content Strategy
- Viewpoint: The Disconnect Between Content Strategy, Information Science, and Healthcare
- The Need for Plain Language in “Terms and Conditions”