If you’ve been worried you’ll be replaced by overseas competition, think again. You’re biggest...Read More
Author: Scott Abel
Known affectionately as “The Content Wrangler,” Scott Abel is an internationally recognized global content strategist who specializes in helping organizations deliver the right content to the right audience, anywhere, anytime, and on any device. He writes regularly for business and content industry publications, is frequently selected as a featured presenter at content industry events, and served on the faculty of the University of California, Berkeley, School of Information. Scott’s message is clear: Content is a business asset worth managing efficiently and effectively. His firm, The Content Wrangler, exists to help content-heavy organizations adopt the tools, technologies, and techniques they need to connect content to customers.
One third of all computer users who seek technical support say they never find the solution to their computing snafus. A recent survey by Consumer Reports magazine puts IT technical support among the lowest-ranked services—even...Read More
Information architecture consultant Louis Rosenfeld makes the case for abandoning the search for the perfect business title. Many professional titles exist for those whose job it is to make information easier to use. Some call...Read More
By Scott Abel with additional contribution by Lisa Woods What in the heck is a weblog? In an article entitled Getting Through the Blog! Living in the Blog-Osphere, Janie Payne of the Montana Chapter of STC, described weblogs...Read More
If you’re involved in creating, maintaining, publishing or managing content (and who isn’t nowadays), you should consider becoming a member of the Society for Technical Communication. STC is the world’s largest professional...Read More
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