- A business asset activated by the right leadership, governance, + technology.
The substance of your customer experience, no matter the channel or touchpoint.
A significant ethical responsibility because of its influence on customer decisions + actions.A potential competitive advantage that requires strategic planning + ongoing innovation.
Our Culture: We’re cool content-loving geeks with a clever sense of humor.
We embrace these 6 values:
1. Content Love
As Content Scientists, we’re relentlessly curious about the impact of and future with content—and we seek to shape that future for the better.
2. Curiosity + Creativity
Our confidence arises from our content knowledge, experience, and preparation. When we show confidence, we give our audiences and customers reason to be confident in choosing us.
We care about our customers as people and are proactive about making them successful.
4. Customer Care
We achieve results through our decisions and actions each day. In the face of challenges, we are resilient.
5. Consistent Discipline + Grit
We collaborate with each other and with our customers to achieve results.